Adrian Healey si prietena sa Sherrie Andrews, ambii in varsta de 33 de ani, au inchiriat o camera de hotel in Blackpool, Marea Britanie. Dupa ce nimeni nu a vrut sa le aduca inca un prosop, iar receptionerul destul de tanar i-a tratat cu dispret, cei doi au cam inceput sa aiba dubii despre calitatea hotelului. Totul a culminat cu ziua in care si-au gasit lucrurile mutate, cu un inel pe jos si cateva obiecte ce-i drept nu foarte importante lipsa, Adrian si Sherrie au intrat pe internet, hotarati sa descrie hotelul pe un site specializat, asa cum este tripadvisor.com. Iata ce au scris:
"Nothing like the internet or owners description. Dingy room, very poor furniture, only 2 handtowels, when queried said they were waiting for them. people were arriving, looking at rooms and leaving. young man on desk refused to acknowledge or rectify complaints or refund deposits.Told that if you wanted the room cleaned you should leave door open.Went out and on return told by elderly gent that they had fitted new carpet in my room, on entering room possessions had been moved ( including very expensive laptop ) girlfriend found one of her rings on floor. Fan had been removed together with coffees and milks and not returned room hot and stuffy, strong smell of curry from restaurant in same building. definiteley DO NOT BOOK HERE.
I think onwers must have written reviews on own website!"
Imediat dupa postare, directorul hotelului le-a batut la usa cu politia si i-a dat afara, chiar daca platisera pentru mai multe nopti.
Ce invatam de aici? Daca nu va place hotelul in care stati, aveti putintica rabdare pana la check-out si abia apoi apucati-va sa scrieti review-uri negative despre el. Altfel, riscati sa patiti precum cei doi...
Sursa: USA Today
?
